If something didn’t fit, we’d love to get you into a size that does. Most fit issues come down to waist size: pants often feel tight on the first try, and sizing up opens up the leg through the seat and thigh. Every style is cut from a different fabric, so each one fits a little differently. Here’s a quick guide to our current pants.

Once you know your size, check it’s in stock on the product page. If it is, we recommend placing the new order right away, since popular sizes can sell out before your return reaches us. Then head to the returns center and request a return for the item that didn’t fit. Still unsure? Chat with us or email [email protected].

It’s common to order pants a touch long, because we carry inseams most stores don’t. Finding your length is easy.

For more on length, see our size guide.

If the color or fabric wasn’t quite right, there’s a good chance another option will suit you better, and most styles come in several shades. A few easy swaps:

• Want more stretch? The Core Extra Stretch Jeans have the most give of any denim we make.
• Prefer a structured, classic denim? Go for the Straight Fit Stretch Jeans.
• Want a lighter, breathable chino? Try the Lightweight Stretch Chino.
• Just want a different color? Most styles come in several, so you can swap shades with a quick exchange.

You can request the color or style you want directly as an exchange in the returns center.

What is your return policy?

We offer free and easy returns within the USA for 14 days from the delivery date of your order, across all 50 states. Items marked Final Sale or Final Few are not eligible for returns or exchanges.

To start a return or exchange, use our returns portal to generate a free return label. Returns or exchanges not processed through our portal can’t be accepted.

For international orders, we now support label generation through our returns portal:

• Returns for a refund: our system finds the lowest-cost carrier option and generates a return label. The label cost is deducted from your refund, and your order is refunded once received and processed.
• Exchanges: our system finds the lowest-cost carrier option and generates an exchange label. You’ll be prompted to enter payment to cover the label at checkout.

Send items back in the same bag they came in (ideally) or any similar shipping bag. Affix the prepaid label to the outside and drop it off at your nearest carrier location. Please make sure items are unworn, unwashed, and undamaged with all original tags attached, or we may reasonably decline the refund. The cost of shipping is non-refundable.

What is your exchange policy?

We offer free and easy exchanges within the USA for 14 days from the delivery date, across all 50 states. Items marked Final Sale or Final Few are not eligible.

Visit our returns center and select the items you’d like to exchange. With our Instant Exchange option, we can ship your new items right away, even before your return arrives. Just enter your card at the end of the process for a $1 hold, released once your return is scanned by the carrier.

If your return isn’t scanned by the carrier within 14 days, the $1 hold converts into the cost of the exchange order and you’ll be charged accordingly. For international exchanges, our system finds the lowest-cost carrier option and generates an exchange label, which you pay for at checkout.

How long does a return take to process?

Returns usually take 2 to 4 business days to be fully processed at our warehouse. You’ll get an email when processing is complete. For refunds, the credit typically appears on your account 1 to 5 business days later.