WHAT IS YOUR RETURN POLICY?
Free and easy within the USA and Canada for 14 days from the date you receive your order in all 50 states. Items marked as Final Sale/Final Few are ineligible for returns or exchanges. A pre-paid return label is accessed through our returns center. Any returns/exchanges sent back without going through our returns portal, will not be processed. For international orders (except Canada), the customer is responsible for shipping products back to us, but still must process a return/exchange through our returns portal.
Send the products back to us in the same bag they came in (ideally) or any similar shipping bag. Simply download and affix the pre-paid label to the outside of the shipping bag and drop off at your nearest USPS location.
Please ensure that the items are unworn, unwashed, and undamaged with all original tags attached. If not, we can reasonably decline your refund.
The cost of shipping is non-refundable.
WHAT IS YOUR EXCHANGE POLICY?
Free and easy for 14 days in all US 50 states and Canada. Simply select which items you are exchanging for in the returns center. An 'instant exchange' allows us to ship out your new items immediately before we receive your return. Simply enter your credit card number at the end of the returns process which is put on hold, but then released once your returns is scanned by the post office.
HOW LONG DOES A RETURN TAKE TO PROCESS?
Returns usually require 2-4 business days to be fully processed at our warehouse. You will receive an email notifying you when processing is complete. For refunds, the credit should appear on your credit card account 1-5 business days later.
If you were given Under 510 clothing as a gift please and would like to return/exchange, please contact us via live chat on the website or email at firstname.lastname@example.org. Provide the original order number or any order details (Email, Name, Phone Number etc) to locate the order.