Shipping policy
US Shipping Policy
We provide complimentary shipping for all U.S. orders totaling $150 or more, applicable across all 50 states.
Multiple levels of shipping service are available, with the respective estimated shipping times shown at checkout. Our delivery methods vary, with a time range of 1-8 business days, excluding weekends and public holidays. These timelines start from the moment a package departs from our facility and count only business days. It's important to note that the processing time for orders can range between 1 and 3 business days. For more detailed information, please visit our FAQ page.
International Shipping Policy
International Shipping Policy
We're excited to announce that we deliver to more than 40 countries, and our global reach continues to expand!
To determine if we ship to your location, simply proceed to the checkout.
Most international orders are shipped through DHL International Direct to ensure reliable and timely delivery.
Our shipping operates on a DDP (Delivery Duty Paid) basis. This means that any relevant import taxes and duties are included in your final checkout price, where and when applicable. It's crucial to accurately input your country of destination, as shipping costs, customs duties, and taxes are computed based on local market rates.
Please note that some regions may necessitate specific minimum order values for duties and/or taxes to be imposed. If your order falls below these values, no duties or taxes will be collected.
When returning internationally shipped orders, bear in mind that Under 5'10 does not have the ability to refund customs duties and taxes. Nevertheless, you may be able to reclaim these costs by reaching out to your local customs office or employing a customs broker.
We offer free returns and exchanges for all orders within the US, provided they are made within 14 days of order delivery.
For international orders outside the US, customers are responsible for the cost of the return label, which can be purchased through our returns portal. All international returns or exchanges must also be processed through our returns center.